Wordpress Junkies provides comprehensive wordpress maintenance services designed to keep your website secure and up-to-date. Our services are tailored to meet the needs of any business, no matter the size.
Choose your plan today!
Monthly theme & Plugins updates
Monthly reports
24/7 Uptime monitor
Daily cloud backups
Daily scans for Malware & removal
24/7 Emergency support
Google Analytics integration
Spam comment / removal and prevention
Broken links tracker
White label services
Weekly theme & Plugins updates
Weekly Database optimisation
Weekly reports
Security optimisation
Mobile / Tablet optimisation
iTheme security pro
24/7 Unlimited Website Edits
eCommerce support
Premium plugins access
Speed optimisation
Membership support
LMS support
Multilingual web site support
Advanced functionality
Wordpress multiple website support
Expert Consultation
Monthly theme & Plugins updates
Monthly reports
24/7 Uptime monitor
Daily cloud backups
Daily scans for Malware & removal
24/7 Emergency support
Google Analytics integration
Spam comment / removal and prevention
Broken links tracker
Monthly theme & Plugins updates
Monthly reports
24/7 Uptime monitor
Daily cloud backups
Daily scans for Malware & removal
24/7 Emergency support
Google Analytics integration
Spam comment / removal and prevention
Broken links tracker
White label services
Weekly theme & Plugins updates
Weekly Database optimisation
Weekly reports
Security optimisation
Mobile / Tablet optimisation
iTheme security pro
24/7 Unlimited Website Edits
eCommerce support
Monthly theme & Plugins updates
Monthly reports
24/7 Uptime monitor
Daily cloud backups
Daily scans for Malware & removal
24/7 Emergency support
Google Analytics integration
Spam comment / removal and prevention
Broken links tracker
White label services
Weekly theme & Plugins updates
Weekly Database optimisation
Weekly reports
Security optimisation
Mobile / Tablet optimisation
iTheme security pro
24/7 Unlimited Website Edits
eCommerce support
Premium plugins access
Speed optimisation
Membership support
LMS support
Multilingual web site support
Advanced functionality
Wordpress multiple website support
Expert Consultation
If you have any questions not answered in the FAQ please don't hesitate to contact us
We are here to support you and our team of experts will guide you in assessing your needs, as well as offering tailored advice on which health plan is appropriate for you. Alternatively, please feel free to view our Pricing page.
After you sign up to work with WP Junkies, you will receive a welcome email with a link to a tool that allows you to securely share your login credentials with our team. The tool is called QuickForget, and it allows you to create a self-destructing link that will only be visible to our team for a set amount of time.
To use QuickForget, simply enter your login credentials into the tool and set the expiration time. Then, click the “Create Link” button. The tool will generate a unique link that you can then share with our team. When our team clicks on the link, they will be able to see your login credentials for the set amount of time. After the expiration time has passed, the link will no longer work and your login credentials will be deleted.
If you have WordPress Multi-Network websites with the same theme, you only need to subscribe to one plan that supports up to five network websites.
Following a successful onboarding of your website, which typically takes 24 - 48 hours, our team is ready to start making the necessary changes to your website! As mentioned in the introductory email, there are a range of methods for submitting website modifications
24/7 unlimited website edits provide a comprehensive service for website owners, allowing them to update their content whenever they need. This includes changing content, banner, header or footer, installing plugins, adding a new blogs and many more which is truly unlimited. what is included and what is not included, Here are some example.
Our customers often have queries regarding unlimited edits that we offer. We would like to assure that it is indeed true - unlimited edits are genuinely unrestricted.
The response and resolution time frames are contingent upon the type of ticket however, typically, it is expected to receive a reply within 2-6 hours and a resolution within 24-48 hours.
Yes we can.
Unfortunately, at this moment we only provide support via email and through our online login support dashboard.
We are providing a multitude of resources to improve your email support even more. These include
We often get questions regarding the availability of single-time project or website creation assistance. Our parent company, I-Genesys.com is the go-to source for this type of service.
Upon signing up for the website subscription, you will receive an email containing instructions on how to securely share your login details with us.
For large-scale projects that surpass the capabilities of our website management services, customized development options are available. This comes with an hourly rate of $35.
Our team is taking all the necessary steps to make any necessary changes to your website(s) in a straightforward and simple manner. We aim to avoid any custom development unless it is absolutely required, in order to make the website user-friendly. In case we do require custom development, we will adhere to the procedure mentioned below.
We utilize automated tools to conduct periodic status checks on websites that are subscribed on a monthly basis. These tools send a request to those sites every minute of the day.
Our automated software can detect if a website is malfunctioning and will alert our help desk promptly. This will enable one of our support staff to rectify the situation swiftly.
We utilize automated tools to conduct periodic status checks on websites that are subscribed on a monthly basis. These tools send a request to those sites every minute of the day.
Our automated software can detect if a website is malfunctioning and will alert our help desk promptly. This will enable one of our support staff to rectify the situation swiftly.
WordPress Junkies has partnered with iThemes Security Pro to bring premium WordPress security to your website(s) for free under our website management subscription.
In the onboarding procedure, we will be incorporating upgraded plugins and modulating them to fit your exclusive website for ultimate safety.
Upon signing up for a website subscription with us, our team of security engineers will:
As a security provider, we take great measures to ensure the confidentiality of personal data and the secure exchange/passage of website passwords & credit card details.